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Entrenched, outdated processes limit agility. GLB's process transformation solves that.

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

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Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

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Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

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Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

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THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

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La 2e édition des Journées nationales du producteur du coton et de l’anacarde prévue fin janvier 2026 à Yamoussoukro

novembre 27, 2025

La deuxième édition des Journées nationales du producteur du coton, de l’anacarde et du karité (JNPCA) va se tenir du 23 au 24 janvier 2026,...

Projet RESCO : l’INTERCOTON dote les acteurs de la filière cotonnière de trois véhicules 4×4

novembre 27, 2025

L’interprofession de la filière cotonnière de Côte d’Ivoire (INTERCOTON) a remis, mercredi 19 novembre 2025 à Abidjan, trois véhicules tout-...

Cameroun : performance stable pour les exportations de coton au 1er trimestre 2025

octobre 16, 2025

Au Cameroun, le coton est l’une des principales cultures d’exportation aux côtés du café, du bois, du cacao et de la banane. La filière évol...

INTERCOTON remet des équipements vétérinaires aux techniciens agricole à Korhogo

octobre 16, 2025

L’Organisation interprofessionnelle agricole de la filière coton de Côte d’Ivoire (INTERCOTON) a procédé, lundi 6 octobre 2025, à la remise ...